Care & After Buy Services

Silver:

All of our jewellery is 925 Sterling Silver. It is a natural process of oxidation, that silver will get a blackish shadow after years of wearing. You can easily remove the black shadow with toothpaste. Take an old toothbrush, a little bit of toothpaste and simply brush it off and rinse with warm water. 

Gold:

The usual gold layer on jewellery is about 3µ, we use 3-5µ depending on the pieces. hana kim pieces have a thicker layer of gold than common jewellery, but nevertheless the layer will wear off after years of wearing, depending on the friction the pieces are exposed to. 

If your gold pieces aren't shiny anymore you can send them to a gold-plating institute and put another thin layer on, so they will have the glow again and you can wear them for many many years. If you want us to do it for you please get in touch with us: info@hanakim.ch

Broken Pieces

Our jewellery is made to last, nevertheless things may break after years of wearing. If this should be the case please get back to us and we will try to fix them again for you. If we can't fix the jewellery we will give you 25% off on your new purchase so you can find your new favourite pieces.

 

 

 

 

Prices

Gold Plating CHF 20-40
Polishing CHF 20
Fixing broken items depends on the issue

 

Get in touch with us for further inquiries: info@hanakim.ch 

 

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